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Maintaining a pace with the customers having instant gratification need is all-important for the businesses. Chatbot apps are capable of connecting the dots at lightning speed and answer the customers intelligently in real-time.
The idea is to deliver fuel to the customers quickly and securely through minimum efforts.
The mobile app serves the need of all the people own vehicle and require tanks refilling.
Making the app works seamlessly with the existing business applications is complex because of the legacy model and obsolete processes. So, the client wants our team to create an app and enable seamless interfacing with business applications.
The team built a stable solution that works in conjunction with the business app glitch-free. It converses with customers in a chat screen window like other messenger apps.
After creating the profile, the users can interact in the chat window. Also, the chat history is tracked with sent and received messages status (Sent, failed, delivered, and read) and time.
The users can manage the message status during the conversation. There are 4 different message statuses- sent, failed, delivered, and read. The users can opt to mark the message as unread from Settings or delete the message.
The conversation between users and businesses is managed by the users. The users reserve the right to archive the message, delete the message, and mark it as unread depending on their preferences.
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They have the eagerness to develop the project which suffices the expectations of the clients. Their priority is to make the project successful rather than earning money.
Their rate of reaction on any issue that arose was commendable. They used to quickly take steps to sort out anything that went wrong. Also, they provide quality services at affordable prices
The comfort level is what matters the most when you are outsourcing a project and that was really good at Nectarbits. They make you feel as a part of their own team. They will go that extra mile also, if required.
I think their overall performance is remarkable and they have very effective communication skills.